Privacy Policy

Last updated: 2026

At UNNIVI, we take privacy seriously. We process your information only to provide our services and improve your shopping experience.

UNNIVI operates this online store and website, including all related information, content, features, tools, products, and services (the “Services”). UNNIVI is powered by Shopify so we can provide the Services to you.

This Privacy Policy explains how we collect, use, and share your personal information when you visit, use, or make a purchase or other transaction through the Services, or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of personal information.

By accessing or using the Services, you confirm that you have read this Privacy Policy and understand how we handle your information as described below.

Personal information we collect or process

When we use the term “personal information,” we mean information that identifies you or can reasonably be linked to you. Personal information does not include anonymized or de-identified information.

Depending on how you interact with the Services, we may collect or process several types of information. This may include contact details such as your name, billing or shipping address, phone number, and email address. It may also include financial information such as payment card details, account or transaction information, payment method, and payment confirmation. We may process account information such as your username, password, preferences, and settings. We may also process transaction information such as the items you view, add to cart or wishlist, purchase, return, exchange, or cancel, as well as your purchase history. We may process communications when you contact us for customer support. Finally, we may collect device and usage information such as information about your device, browser, network connection, IP address, unique identifiers, and how and when you use the Services.

Sources of personal information

We may collect personal information directly from you, for example when you create an account, place an order, or contact us. We may also collect information automatically through the Services, for example through cookies and similar technologies. In addition, we may receive information from service providers acting on our behalf, such as payment processing, shipping, analytics, customer support, or cloud storage. In certain cases, we may receive information from partners or other third parties, where permitted.

How we use your personal information

We use personal information to provide, customize, and improve the Services. This includes processing payments, fulfilling orders, arranging shipping, facilitating returns and exchanges, managing accounts, sending service messages, and improving your shopping experience.

We may also use your information for marketing and promotional purposes, such as sending offers by email or showing relevant ads. We also use information for security and fraud prevention, including account verification and detecting or preventing misuse. We use information to communicate with you for customer support. Finally, we may use information to comply with legal obligations and to enforce our terms and policies.

How we share personal information

In certain circumstances, we may share personal information with third parties for legitimate purposes. This may include Shopify and service providers that perform services for us, such as payment processing, IT management, analytics, customer support, storage, fulfillment, and shipping. We may also share information with business or marketing partners to provide marketing services and advertising, where permitted and subject to your rights. We may share information when you request or consent, for example to ship products or through social media widgets. We may also share information in connection with a business transaction such as a merger or bankruptcy, or to comply with legal obligations and protect our rights and the rights of our customers.

Relationship with Shopify

The Services are hosted by Shopify. Shopify collects and processes personal information about your access to and use of the Services to provide and improve the Services. Information you submit through the Services may be shared with Shopify and with third parties that may be located in other countries, to provide and improve the Services. For more information on how Shopify processes personal information, please refer to Shopify’s customer privacy information via the Shopify privacy portal.

Third-party websites and links

The Services may contain links to third-party websites or platforms. If you follow links to sites that are not operated by us, you should review their privacy and security policies and terms. We are not responsible for the content, privacy, or security practices of third parties.

Children’s data

The Services are not intended for children, and we do not knowingly collect personal information from children under the age of majority in your jurisdiction. If you believe a child has provided information to us, please contact us so we can delete it.

Security and retention

No security measure is perfect. Information you send to us may not be fully secure during transmission. How long we retain personal information depends on several factors, such as whether we need the information to maintain your account, provide the Services, comply with legal obligations, resolve disputes, or enforce our policies.

Your rights and choices

Depending on where you live, you may have rights regarding your personal information. These may include rights of access, deletion, correction, and portability. You can also manage your communication preferences. If you receive promotional emails, you can unsubscribe at any time using the unsubscribe link in the email. After unsubscribing, we may still send non-promotional emails, such as emails about your account or orders.

If you live in the United Kingdom or the European Economic Area, you may also have the right to object to processing or request restriction of processing, subject to legal exceptions. Where processing is based on consent, you have the right to withdraw consent. You can exercise your rights by contacting us using the details below. We may verify your identity before processing a request and will respond within legally required timelines.

Complaints

If you have concerns about how we process your personal information, please contact us. Depending on your location, you may also have the right to lodge a complaint with your local data protection authority.

International transfers

Your personal information may be transferred, stored, and processed outside your country. Where transfers occur outside the EEA or the UK, we rely on recognized transfer mechanisms such as Standard Contractual Clauses, unless the recipient country is deemed to provide adequate protection.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal or regulatory reasons. We will post the updated version on this page and update the “Last updated” date.

Contact

If you have questions about this Privacy Policy or want to exercise your rights, contact us at info@unnivi.com.

Mailing address: [to be added once Chamber of Commerce registration is completed]