Privacy Policy
Last updated: August 2026
At UNNIVI, your privacy is important to us. We are committed to protecting your personal information and processing it responsibly, transparently, and in accordance with applicable privacy laws, including the General Data Protection Regulation (GDPR).
UNNIVI operates this online store and website, including all related information, content, features, tools, products, and services (the “Services”). UNNIVI is powered by Shopify so we can provide the Services to you.
This Privacy Policy explains how we collect, use, and share your personal information when you visit, use, or make a purchase or other transaction through the Services, or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of personal information.
By accessing or using the Services, you confirm that you have read this Privacy Policy and understand how we handle your information as described below.
Personal information we collect or process
When we use the term “personal information,” we mean information that identifies you or can reasonably be linked to you. Personal information does not include anonymized or de-identified information.
Depending on how you interact with the Services, we may collect or process several types of information. This may include contact details such as your name, billing or shipping address, phone number, and email address. It may also include financial information such as payment card details, account or transaction information, payment method, and payment confirmation. We may process account information such as your username, password, preferences, and settings. We may also process transaction information such as the items you view, add to cart or wishlist, purchase, return, exchange, or cancel, as well as your purchase history. We may process communications when you contact us for customer support. Finally, we may collect device and usage information such as information about your device, browser, network connection, IP address, unique identifiers, and how and when you use the Services.
Sources of personal information
We may collect personal information directly from you, for example when you create an account, place an order, or contact us.
We may also collect information automatically through the Services, for example through cookies and similar technologies.
In addition, we may receive information from service providers acting on our behalf, such as payment processing, shipping, analytics, customer support, or cloud storage.
In certain cases, we may receive information from partners or other third parties, where permitted.
How we use your personal information
We use personal information to provide, customize, and improve the Services.
This includes processing payments, fulfilling orders, arranging shipping, facilitating returns, managing accounts, sending service messages, improving your shopping experience, preventing fraud, providing customer support, complying with legal obligations, and enforcing our policies.
Marketing communications are only sent where permitted by law, and you may unsubscribe at any time.
How we share personal information
In certain circumstances, we may share personal information with trusted third parties where necessary to operate our business.
This may include Shopify and service providers responsible for payment processing, fulfillment, shipping, analytics, customer support, website hosting, cloud storage, and fraud prevention.
We may also share information where required by law, to protect our legal rights, or in connection with a business transaction.
Shopify
Our online store is hosted by Shopify.
Shopify processes certain personal information in order to provide and improve the Services.
For more information, please refer to Shopify's Privacy Policy.
Third-party websites
Our website may contain links to third-party websites or services.
UNNIVI is not responsible for the privacy practices or content of external websites.
We encourage you to review their privacy policies before providing personal information.
Children's privacy
Our Services are not intended for children.
We do not knowingly collect personal information from children.
If you believe a child has provided personal information to us, please contact us so we can remove it.
Security & Data Retention
We take appropriate technical and organizational measures to protect your personal information.
However, no method of electronic transmission or storage is completely secure.
We retain personal information only for as long as necessary to provide our Services, comply with legal obligations, resolve disputes, and enforce our agreements.
Your Rights
Depending on your location, you may have rights regarding your personal information, including:
- Access
- Correction
- Deletion
- Restriction of processing
- Data portability
- Objection to processing
- Withdrawal of consent (where processing is based on consent)
To exercise your rights, please contact us using the contact details below.
We may verify your identity before processing your request.
Complaints
If you have questions or concerns regarding how we process your personal information, please contact us first.
If you are located in the European Economic Area or the United Kingdom, you may also have the right to lodge a complaint with your local data protection authority.
International Transfers
Where personal information is transferred outside the European Economic Area or the United Kingdom, appropriate safeguards such as Standard Contractual Clauses or other legally approved transfer mechanisms will be used where required.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be published on this page together with the updated revision date.
Contact
For questions regarding this Privacy Policy or to exercise your privacy rights, please contact:
Privacy enquiries
Customer Support
Mailing Address
UNNIVI
The Netherlands